Privacy Policy
Security.ca Corporation (Security.ca) is committed to protecting the privacy of the information we collect with respect to our customers, former customers, Web site registrants, area residents, applicants, suppliers, employees, etc.
The introduction of the Personal Information Protection and Electronics Documents Act (PEPIDA), which came into effect on January 1, 2004 for most Canadian companies, sets out the rights of the individual and the obligations of the Company with respect to privacy policy. In addition, the Act sets forth standards which companies must adopt to ensure this privacy is maintained. It applies to personal and not corporate information, however Security.ca treats all customer information respectfully and confidentially. An overview of the PIPEDA standards follows:
Accountability
Security.ca is responsible for personal information in our control and has appointed an individual who is responsible for our compliance to the PIPED Act.
Identifying Purposes for the Collection of Personal Information
We will identify the reasons for which we collect personal information at the time of collection.
Obtaining Consent
Security.ca will not collect, use or discuss your personal information without your knowledge and consent, unless permitted or required by law.
Limiting Collection
We will limit the collection of personal information to that information necessary to satisfy the purposes disclosed to you.
Limiting Use, Disclosure and Retention
Security.ca will not use or disclose personal information for purposes other than those identified to you or as permitted or required by law. Personal information will be maintained only as long as it fulfills those identified purposes.
Accuracy of Personal Information
Personal information will be as accurate, complete and up-to-date as is necessary to satisfy the purposes for which it was collected.
Security and Safeguards
Security.ca will protect the personal information with safeguards appropriate to the sensitivity of that information.
Openness Concerning Policies and Procedures
We will make readily available to both customers and employees information about policies and practices relating to the management of personal information.
Individual Access to Personal Information
Security.ca shall inform a customer or employee of the existence, use or disclosure of personal information upon request and shall give the individual access to that information. The individual will have the opportunity to challenge the accuracy and completeness of that information and have it amended as appropriate.
Challenging Compliance
A customer or employee shall have the right to challenge the company's compliance with the above standards to the designated individual responsible for the company's compliance.
These standards form the basis of Security.ca policies with respect to the protection of personal information. As these standards are interrelated, Security.ca will adhere to them as a whole. Each standard must be read in conjunction with the attached commentary.
Definitions
Personal Information
Any information about an identifiable individual which is not readily available as a result of an individual's position in a company, such as title and business contact information. Personal information includes, but is not limited to, name, address, gender, birth date, personal health information, marital status, etc.
Privacy Officer
We have appointed a Privacy Officer who is responsible for the compliance with our policies and procedures relating to the protection of personal information and is the individual to whom questions, concerns or complaints arising from the administration of these policies and procedures should be addressed.
Collecting
The act of gathering, recording or obtaining personal information from any source, including third parties, by any means.
Consent
Voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and be given directly by the individual or by an authorized representative. Express consent can be given orally, electronically or in writing and is unequivocal and therefore the preferred methods of obtaining consent where information is sensitive. Implied consent is consent that can reasonably be inferred from a person's actions.
You may withdraw your consent at any time. Withdrawal of consent may limit our ability to provide you with the highest level service. Should you want to withdraw your consent, you should click on the unsubscribe button located at the end of our emails, or email the Privacy Officer (info@security.ca) and ask to be removed from our data base.
Information We Collect and Why We Collect It
Information we collect is critical to us to ensure we meet your needs, both now and in the future. The types of information we collect, and the sources from which we collect it, vary depending upon the particular situation. We obtain this information via our Web site. It may be used to provide you with specific services or information, to aid us in determining market trends and residents’ expectations, etc.
How We May Disclose or Share Your Personal Information
Security.ca does not share or disclose your private information with any third parties with the possible exception of disclosure as required or permitted by law.
Security.ca does not sell or trade any private information about current or former customers, or Web site registrants.
Protecting Personal Information
We are committed to maintaining the privacy and security of your personal information. To ensure personal information is used only in the manner for which it was intended, we have instituted the following procedures:
- Employees and contractors are required to comply with our privacy policies and procedures which exist to protect the confidentiality of customer information.
- Employees' and contractors’ access to personal information is restricted to a need to know basis in order to provide customer service.
- We use manual and electronic security procedures to maintain the confidentiality of the information we collect and to guard against its unauthorized access or use.
Accessing Personal Information
You have a right to submit a written request to access your personal information that is in our possession and make corrections to it. Such a request is to be made to our Privacy Officer at info@security.ca. We will respond to your request within 30 days or advise you that additional time is required to respond to your request.
We will amend any personal information which is inaccurate or incomplete.
Further Information and Contact
If you have a question or complaint regarding our privacy policies or procedures, you may contact:
Security.ca Privacy Officer
info@security.ca